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Afectacions aparcament El Row

Grandvalira - Grau Roig will host the Snowrow from 30 March to 2 April. From 24 March there will be some restrictions in the parking area of the sector. Find out all the details.

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Frequently asked question

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When is the resort expected to close?

The planned closing date for the 2022/2023 season is 16 April, weather and snow conditions permitting.
Does the price of the lessons include the pass and equipment hire?

The price of the lessons does not include the pass or the equipment hire. We have offers that combine these options at a cheaper price.
Can I order food in advance?

Yes: we offer express menu options (sandwich, crisps and drink) and self-service menu options (starter, main course, dessert and water/soft drink/beer for adults and juniors; main course, dessert and water/soft drink for children). These menu options can only be purchased online.
Why is it important to take out ski insurance?

Like any other activity, skiing and snowboarding always entail a certain amount of risk, and this risk should not be ignored. That is why it is important to take out ski insurance.
If the weather is bad, are refunds given for the passes and/or services purchased?

No. The passes and services purchased are not refundable under any circumstances. If the resort closes, you must go to one of our ticket offices, where the Grandvalira staff will tell you what you need to do.
Can I bring my dog onto the slopes?

Dogs are not allowed on the slopes while the resort is operating during the winter season.
Where can I pick up my invitation?

To pick up your invitation, you will need to enter the season pass purchase website and go to the invitations section.
How can I change my booking?

You will need to access your My GrandSki account, select the “My bookings” section and open the booking you wish to modify. A text field will open up, where you can write your request. We will then make the corresponding changes.
What are the opening hours for the ticket offices to buy and/or pick up my passes?

Our ticket offices are open every day throughout the winter season from 8:45 am to 3:00 pm
What are the terms and conditions for cancellation?

Each service has its own specific cancellation policy, details of which can be found in the shopping cart or in the voucher for the service purchased.

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Frequently asked question

When is the resort expected to close?

Does the price of the lessons include the pass and equipment hire?

Can I order food in advance?

Why is it important to take out ski insurance?

If the weather is bad, are refunds given for the passes and/or services purchased?

Can I bring my dog onto the slopes?

Where can I pick up my invitation?

How can I change my booking?

What are the opening hours for the ticket offices to buy and/or pick up my passes?

What are the terms and conditions for cancellation?

Pages

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