Home FAQ's Season Pass Questions about Season Pass Return to home screen Ventajas y condiciones Can I use the invitations I was unable to use in the 2023-24 season for the 2024-25 season? What discounts are applied to families? In which case can I get the renewal discount? Seguro Can I purchase ski insurance if I have already used my season pass? Mountain Pass What does the Mountain Pass include? Where can I buy the Mountain Pass? Why is a pass required for mountain skiing and snowshoeing? Ski Warranty, Compensation Policy What is the Refund Guarantee? Loss of Season Pass Stolen or lost pass Ski Warranty, Compensation Policy What is the Refund Guarantee? Season Pass If I only want to go for one day, what can I do? What is My GrandSki ? Which season passes provide access to the Bike Park in the 2024 season? For how long must my residence certificate / padrón be valid? Can I exchange the mode of my season pass? If I have the Andorra Season Pass, can I go mountain skiing at the resorts? If the season hasn’t begun yet, can I go mountain skiing at the resorts without a Mountain Pass? Can I be penalized for not carrying the Mountain Pass? Is the Mountain Pass necessary for mountain skiing outside the skiable areas? Is a Mountain Pass necessary when crossing the resort in order to access another route outside the skiable area? Does a non-resident/tourist also need a Mountain pass? If the circuit of mountain skiing is closed due to a lack of snow, will I be able to ascend via the slope? What are the specific rules for mountain skiing in the ski resorts? When can you go mountain skiing on the slopes? What do I have to do if I am a member of the Andorran Mountaineering Federation (FAM) to get the Mountain Pass? With the Freestyle Season Pass, can I ski at the Ordino Arcalís or Pal Arinsal resorts? How can I pick up a season pass on behalf of someone else? I want to pay for my season pass in instalments, what do I need to know? If I suffer an injury, what should I do to receive a compensation voucher for the 2024-25 season? Where can I pick up my invitation? In what circumstances are season passes permanently withdrawn? I have already registered with My Grandski, but can’t remember my password. What should I do? Once the season has ended, what should I do with my pass? How can I download the invoice for my purchase? Can I access the summer Bike Park with my season pass? How can I top up my season pass? What discounts and/or benefits am I entitled to with my season pass?
