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Frequently asked question

Categoría

Is it allowed to do the snowbike or snowscoot activity on tracks?

No, in our station the practice of this activity is not allowed..
Do I have to use a helmet?

It is not mandatory, but it is advisable, especially for children and teenagers. We also recommend adults use helmets as it increases their safety.
Does Grandvalira have shops hiring ski and snowboard equipment?

No, however we do have a wide range of collaborating shops where you can book them in advance via our website.
If I have an accident on the pistes, who should I call or where should I go for assistance?

We recommend you always carry a map of the ski resort with you, as it includes all of the emergency telephone numbers you may need or download the Safe365y application which should be used in the event of an emergency. If you don't have ei
Can I take my dog onto the slopes?

For safety reasons, the resort does not allow dogs to be taken onto the slopes under any circumstances.
Where can I park my camper van/motorhome at Grandvalira?

You can stay overnight free of charge in the Grau Roig and El Tarter sectors, but there are no facilities available. At El Tarter, parking is limited to 48 hours.
Where can I check the condition of the roads for accessing Grandvalira?

The Government of Andorra has a website on which it publishes real-time information on road conditions: www.mobilitat.ad
Where can I check the current promotions available throughout the season?

The conditions of the promotions can be found on our website.
Do they hire ski clothing?

Grandvalira only facilitates hiring hard material such as skis, boards, boots, poles, etc.
Does the ski resort have car parks?

Yes, at the foot of the slopes there is free and paid parking, depending on the sector. The free parking areas are in Grau Roig, El Tarter and Pas de la Casa. You can find paid parking areas in other sectors.

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