Frequently asked question

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Where can I check the condition of the roads for accessing Grandvalira?

The Government of Andorra has a website on which it publishes real-time information on road conditions: www.mobilitat.ad
How can I access the resort’s Wi-Fi?

Grandvalira Wi-Fi is free for all customers who have a valid ski pass for the 2020-2021 season, who can enjoy an unlimited Wi-Fi connection on the days their pass is valid. To connect any mobile device, tablet or PC in the resort you just have to connect to the Grandvalira Wi-Fi.
Is it allowed to do the snowbike or snowscoot activity on tracks?

No, in our station the practice of this activity is not allowed..
Do I have to use a helmet?

It is not mandatory, but it is advisable, especially for children and teenagers. We also recommend adults use helmets as it increases their safety.
Does Grandvalira have shops hiring ski and snowboard equipment?

No, however we do have a wide range of collaborating shops where you can book them in advance via our website.
If I have an accident on the pistes, who should I call or where should I go for assistance?

We recommend you always carry a map of the ski resort with you, as it includes all of the emergency telephone numbers you may need or download the Safe365y application which should be used in the event of an emergency. If you don't have ei
Can I take my dog onto the slopes?

For safety reasons, the resort does not allow dogs to be taken onto the slopes under any circumstances.
Where can I park my camper van/motorhome at Grandvalira?

You can stay overnight free of charge in the Grau Roig and El Tarter sectors, but there are no facilities available. At El Tarter, parking is limited to 48 hours.
How can I obtain free parking with my ski pass?

You must be owner of a Grandvalira ski pass. Adult and Senior on-day or multi-day ski passes: provide free access to the car park once per day while the ski pass is valid. Season ski passes (and ski pass plus): provide free access to the car park once per day.
Do they hire ski clothing?

Grandvalira only facilitates hiring hard material such as skis, boards, boots, poles, etc.

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Frequently asked question

Where can I check the condition of the roads for accessing Grandvalira?

How can I access the resort’s Wi-Fi?

Is it allowed to do the snowbike or snowscoot activity on tracks?

Do I have to use a helmet?

Does Grandvalira have shops hiring ski and snowboard equipment?

If I have an accident on the pistes, who should I call or where should I go for assistance?

Can I take my dog onto the slopes?

Where can I park my camper van/motorhome at Grandvalira?

How can I obtain free parking with my ski pass?

Do they hire ski clothing?

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