What is the Refund Guarantee?
When is it applied? It will be applied to online purchases in the Early Booking and Promotion Price sale period, when the user has skied for less than 5 days by the time the resort closes.
How does it work? The customer will only have to pay for the days’ skied at the price offered at the ticket office, and the remaining difference in the price of the season pass will be reimbursed to the credit card used for the purchase.
When can I request it? You can request it during the current season and until 21 April 2025.
Please note: You will lose the season pass renewal discount if the Reimbursement Guarantee is applied. If you use the invitation pass, it will be counted as a ski day when applying the ski guarantee.
How does it work? The customer will only have to pay for the days’ skied at the price offered at the ticket office, and the remaining difference in the price of the season pass will be reimbursed to the credit card used for the purchase.
When can I request it? You can request it during the current season and until 21 April 2025.
Please note: You will lose the season pass renewal discount if the Reimbursement Guarantee is applied. If you use the invitation pass, it will be counted as a ski day when applying the ski guarantee.