Free cancellation charges
If you notify us at least 24 hours beforehand, you can cancel any resort services you've booked without incurring any cancellation charges. For accommodation pakcages, please consult the accommodation cancellation policy. For more information, please consult the general conditions.
Shop direct on our online channels without intermediaries. Furthermore, we have a connection that guarantees the secure transfer of your personal details and financial transactions during your online shopping process.
You’ll be able to benefit from exclusive promotions you won’t find with other agents.
Assistance while shopping
If you have any queries while shopping, you can contact one of our agents whenever you need via our online chat. They will offer you guidance during the shopping process and advice on which products best suit your needs.
Have your passes delivered to your accommodation
If you buy one of our accommodation and pass packages at least 24 hours in advance, we will have your passes delivered to your hotel so that you don’t need to collect them from the ticket office. If on the other hand your purchase does not include accommodation, you can collect your passes at our express ticket offices located at the different access points. Save time and make the most of your stay at Grandvalira.
Customer service seven days a week
In the case of any queries or incidents, you can contact our agents at the Booking Center 7 days a week. Monday to Friday from 9 am to 7 pm. Saturday from 9 am to 6 pm, and Sundays from 9 am to 5 pm.
Book your skiing classes, either private or group, or the Top Class service, with no intermediaries. You will also find exclusive services that no one else offers.
Directly book your business trips, events or incentives organized according to your specifications by our sales team.
We will send your pass to your home, and we also offer you the option to spread out the payments and a ski guarantee, as well as discounts inside and outside the resort. In addition, if you renew your annual pass, you will receive a 5% discount.
This Pass is not available for purchase at Ticket Offices. With the Ski Pass Plus+, pay for what you ski and get a 15% discount, applicable from the second day of skiing. Furthermore, this pass allows you to accumulate discounts if you come with your family.
Lower prices at restaurants
Plan ahead and book your restaurant on the slopes at a special price.
Unlike on other channels, on our website you can buy passes for one or more days without having to book accommodation.
You can tailor your holiday to your own specifications with all the services you require: ski passes, equipment hire, meals, activities, etc.
More than 115.037 customers have already placed their trust in Grandvalira!