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Season

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Top up your Season Pass

If you had a Grandvalira Season Ski Pass last season, remember that you can now top this up in the purchase process. In this way, we contribute to the preservation of the environment and reduce plastic consumption. Additionally, you’ll avoid having to wait the first time you come to ski as you’ll be able to go straight to the slopes.

How do I top up my Season Pass?

Follow these steps to correctly top up your Season Pass:

  1. Find the last active pass you used on the slopes as you will need the central numbers of the code printed on it. 

  2. During the purchase process, once you have selected the products you want and added the necessary documents, select “top up now” and complete the code. Ensure that the number shown matches the one on your printed season pass.

  3. If you haven't got your physical pass to hand, you have the option of recovering the code of your last pass automatically. On your first day on the slopes, check that the top-up code matches the code printed on your season pass. If it doesn’t, you will need to go to our ticket offices to request a copy.

If you have any questions, you can contact us:

 

CONTACT

Documents you need

Andorra Residents

  • With an Andorran passport season pass holders will have to attach their passport during the online process to complete the top-up.
  • With a valid residency and work card in Andorra season pass holders will have to attach their green residency or work card and the certificate of residence from the Comú they live in during the online top-up process. The document must be dated within the last 3 months.
     

Canillo Residents

Season pass holders will have to attach their Andorra passport  or  the Green residence card  and the certificate from the Canillo Comú showing at least 2 years of residence during the online top-up process. This document must be dated within the last 3 months.
 

Senior or baby  (under 6 years) Season pass 

Grandvalira or Ordino Arcalís 2021-2022 season pass holders do not need to attach any documentation in the online process to top up for the 2022-2023 season.