Lost or Stolen of Season Ski Pass

If your Season Pass is lost or stolen, please report the situation as soon as possible to the Season Pass customer service department https://www.grandvalira.com/en/contact-grandvalira-0 to ensure your pass is not used fraudulently. You will then need to go to any of our resort ticket offices where we will issue a replacement for a fee of €20, so you can carry on skiing. Further details on the process for replacing lost or stolen passes can be found in section 1. Of the resort's internal regulations.
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