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In which case can I get the renewal discount?

If you bought a season pass for the 2021-22 season which was not fully or partially reimbursed, the renewal discount will be applied automatically when you buy the new pass online or at a ticket office, as long as you log in with the email associated with your My Grandski account.
If you had the Pal Arinsal, Valls de Nord or Ski Andorra pass for the 2021-22 season, you need to find the number printed on the back of the pass. You need to enter this number when you register, at the point when asked if you have a 2021-22 season pass. You will have to check Pal Arinsal or Ski Andorra and enter the corresponding number to obtain your 5% discount on the end price.
If you do not have the physical pass, you can ask for the number at the following contact email addresses: or
 Previous Grandvalira and Ordino Arcalís customers should not re-register, to ensure the discount is correctly applied to online purchases. If you cannot remember your password, contact the season pass team via the web form.
Please note: 
the renewal discount does not apply to those over 70 years of age.
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