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Corporate

Infinite Winter raffle

Do you have any questions about the raffle? Below you will find the most frequently asked questions.

Frequently asked questions

What is My GrandSki?

My GrandSki is your unique Grandvalira Resorts identification record. It gives you access to all our services online from one centralized location. Your My GrandSki account works on the websites of Grandvalira, Pal Arinsal, and Ordino Arcalís.
 

How can I create a My GrandSki account?

When you connect to Grandvalira Wi-Fi at the resort, you’ll have to enter your email address. If your email address isn’t found in our system, you’ll have to create a new account.

If you’re not able to connect through Grandvalira Wi-Fi, click this link.
 

How can I link my ski pass to My GrandSki to participate in the raffle?

To participate, you just have to connect to Grandvalira Wi-Fi and enter the email address of your My GrandSki account. During the process, you’ll have to enter your password and the number that appears at the bottom of your ski pass.

In order to accumulate all your raffle tickets correctly and get more chances to win, remember to always participate from a single My GrandSki account.
 

Do I have to re-link my ski pass with my My GrandSki account each day I visit the resort?

If you have a day or multiday ski pass, you’ll only have to link it to your My GrandSki account once through Grandvalira Wi-Fi while your pass is active. For example, if you have a ski pass for 3 consecutive days, you only have to do the linking process on the first day.

If you come back to visit us later in the season with another ski pass (day or multiday), you’ll have to repeat the linking process with your My GrandSki account.

If you have a season Andorra Pass or Ski Pass Plus+, you’ll just have to link your ski pass to your My GrandSki account through Grandvalira Wi-Fi once during the season.
 

How do I earn raffle tickets?

Online: With your purchases in the official Grandvalira store on ski passes, ski school, or restaurants with your My GrandSki username.

At the resort: After your ski pass is linked to your My GrandSki account, always show it before you pay for your purchases at ski school, restaurants, and merchandise shops.

You’ll get 1 raffle ticket for every €10 you spend on these services. These raffle tickets will accumulate for the monthly raffle on the month of your visit, and for the end-of-season raffle.
 

Can I earn raffle tickets at any restaurant in Grandvalira?

You can earn raffle tickets with your purchases at à-la-carte restaurants, Fast & Good Food locations (fast food), and self-service outlets.

Exception: Purchases made during the L’Abarset après-ski hours (Grandvalira – El Tarter) are excluded from the raffle.
 

What prizes are being raffled off each month?

Between the months of January and April, every month we’ll be raffling off:

  • 100 day ski passes for this season or next (2023-2024).

  • 10 special menus at the resort’s à-la-carte restaurants of your choice for 2 people.

  • 1 pair of HEAD skis.
     

How can I participate in the end-of-season raffle and what can I win?

All the raffle tickets you accumulate between 16 January and 17 April will be entered directly into the final raffle for 2 season Andorra Passes for 10 years.
 

Can I earn raffle tickets for the amount I paid for my season Andorra Pass?

Yes, if you made the purchase online or at ticket offices, the amount of your season Andorra Pass will earn you raffle tickets, but only for the end-of-season raffle.

However, the purchases you make every month at the resort or in the Grandvalira online store will earn you raffle tickets for the monthly raffles.
 

Can I earn raffle tickets for the amount I paid for my Ski Pass+ days?

Yes, the amount you spend on ski days with your Ski Pass Plus+ will earn you raffle tickets, but only for the end-of-season raffle.

However, the purchases you make every month at the resort or in the online store will earn you raffle tickets for monthly raffles.
 

If I purchase a day or multiday ski pass online for myself and others, can we all participate?

All the purchases you make on the Grandvalira website to visit us between 16 January and 17 April will also earn you raffle tickets. The person who pays for the ski pass will earn the raffle tickets for the monthly raffle on the month of your visit and for the end-of-season raffle.

Once you're at the resort, each person must connect to Grandvalira Wi-Fi and link their ski pass to earn raffle tickets individually for their purchases at the resort going forward. These raffle tickets will accumulate for the monthly raffle and the end-of-season raffle.
 

If I purchase a day or multiday ski pass for myself and others at the Grandvalira ticket offices, can we all participate?

Purchases of day and multiday ski passes at ticket offices will not earn raffle tickets for the raffle, but you can link your ski pass to your My GrandSki account so that your purchases at restaurants, ski school, and merchandising shops at the resort will earn you raffle tickets for the monthly and end-of-season raffles.

Remember that each person must connect to Grandvalira Wi-Fi and link their ski pass to earn raffle tickets individually for their purchas es at the resort going forward.
 

If I win one of the monthly prizes, can I continue participating in the monthly raffles that follow? And in the end-of-season raffle?

Yes, you’ll be entered in the next monthly raffle as long as you make purchases at the resort during that month (at restaurants, ski school, or merchandising shops) and link your ski pass beforehand.

Remember that all the raffle tickets you earn between 16 January and 17 April will be entered in the end-of-season raffle.
 

If I win one of the monthly prizes, like a ski pass or special menus at the à-la-carte restaurants, can I transfer it to someone else?

The Infinite Winter prizes like the day ski pass and special menus are personal. Selling these prizes is strictly forbidden.
 

If I win one of the 2 season Andorra Passes, can I transfer it to someone else?

The Infinite Winter prizes are personal. The Andorra Pass is personal and non-transferable. Selling them is strictly forbidden.


Still have questions?

Contact with us Back to the raffle